Co-ordinator, Global Sales

• Based in Paris, the role provides administrative support to the GSO Paris & GSO Frankfurt Global Sales Teams.

• To assist in maximising sales - room nights/revenue.
• In representing the company, to ensure that all dealings with clients and our hotels are conducted in a professional manner and to uphold the image of the company.
• Assist in planning sales appointments, familiarization trips and related external sales activities such as trade shows, exhibitions, and sales missions, taking part when necessary.
• Ensure responses to all client enquiries are timely, efficient, and according to the group policies.
• Assist with Corporate RFP set ups and processing, luxury/leisure booking requests and group enquiry entries into Salesforce and respective hotel follow-ups.
• Maintain an efficient filing system, assist with monthly production reports, and update our client database on a regular basis.
• Liaise with hotel colleagues in the co-ordination of their sales visits to the marketplace.
• Assist in researching new sources of business across the three main market segments (Corporate, Group/MICE and Luxury/Leisure).
• Assist in translating any communication and collateral, as and when required.
• Always promote our brand in a professional manner and according to the group policies.
• Create and contribute to the positive working relationship among the office staff with the highest degree of professionalism.

• Fluency in English and French, German would be an added benefit.
• Ideally - Knowledge of the travel industry and experience working within a regional or global sales office environment and/or supporting individuals remotely.

Shangri-La Hotels & Resorts