Associate Director, Medical Information France H/F
- Paris
- CDI
- Temps-plein
- Delegated Leadership
- Acts under delegation from the Chief Pharmaceutical Officer (CPO), providing regular updates and reporting issues or anomalies.
- Oversees all Medical Information (MI) activities at the affiliate, including vendor-managed services and out-of-hours coverage.
- Medical Information Services
- Responds to unsolicited medical and scientific inquiries via the MIRM system, ensuring responses are accurate, balanced, non-promotional, and compliant with local regulations.
- Collaborates cross-functionally to address complex requests and ensures vendors have access to up-to-date information and resources.
- Content & Documentation
- Develops and maintains local MI response documents in line with regulatory requirements.
- Applies copyright policy when sharing scientific publications.
- Compliance & Quality
- Identifies and reports adverse events and product complaints per procedural guidelines.
- Ensures quality and consistency of MI services, including oversight of MI record documentation.
- Reporting & Insights
- Provides KPIs and activity metrics from MIRM system for the monthly Quality Committee and other stakeholders.
- Shares trends and customer insights with the CPO and key internal partners.
- Strategic & Cross-Functional Initiatives
- Participates in global and local MI projects aligned with strategic plans.
- Supports initiatives such as product launches and early access programs.
- Training & Development
- Leads or supports training for new staff, cross-functional colleagues, and vendor teams.
- Mentors and develops junior MI team members.
- Leadership & Continuous Improvement
- Leads or co-leads local and global MI initiatives.
- Promotes operational excellence and fosters strong cross-functional relationships.
- Leadership & Oversight
- Lead the French Medical Information (MI) service under delegation from the CPO, maintaining regular updates and reporting challenges or anomalies.
- Oversee outsourced MI activities and the out-of-hours cover system managed by a third-party vendor.
- Ensure inspection readiness, support internal audits, and implement process improvements.
- Lead or contribute to local MI procedural document development and updates.
- Medical Information Delivery
- Respond to unsolicited medical/scientific inquiries on Gilead products via the MIRM system.
- Research and collaborate cross-functionally to address complex requests.
- Create and maintain local MI response documents in compliance with regulations and in collaboration with internal stakeholders.
- Compliance & Quality
- Identify and report adverse events, special situations, and product complaints in accordance with procedures.
- Manage local QA processes, ensuring consistency and quality in MI responses.
- Apply the Copyright Policy.
- Metrics & Reporting
- Provide MI activity metrics and KPIs from MIRM system for the CPO and other stakeholders, including during monthly Quality Committee meetings.
- Communicate trends, customer insights, and data gaps to affiliate stakeholders.
- Training & Development
- Serve as MI training liaison for new staff and vendors.
- Mentor and support development of junior MI team members.
- Strategic & Cross-Functional Initiatives
- Support strategic initiatives such as product launches and early access programs.
- Drive and execute global MI initiatives to support HCP decision-making and patient care.
- Participate in global/regional MI forums, projects, and working groups aligned with strategic plans.
- Promote MI capabilities and influence stakeholders to enhance operational excellence.
- Build and maintain cross-functional relationships.
- External Engagement
- Support MI booths at scientific congresses and respond to scientific questions; international travel may be required.
- Attend relevant sessions at scientific congresses to enhance therapeutic area knowledge.
- Engage with external MI organizations to stay current on industry trends.
- Scientific & Regulatory Expertise
- Strong knowledge of Gilead’s products and therapeutic areas.
- Advanced understanding of local, regional, and global regulatory and legal requirements for Medical Information (MI) and Medical Affairs activities.
- Proficient in analysing clinical and scientific data and conducting literature research using scientific databases.
- Communication & Collaboration
- Excellent written, verbal, and interpersonal communication skills.
- Ability to tailor scientific content for diverse audiences, including patients.
- Skilled in building and maintaining effective cross-functional and cross-geographical relationships.
- Advocates for MI at affiliate, regional, and global levels.
- Leadership & Mentorship
- Demonstrates strategic thinking and leadership capabilities.
- Experience mentoring and developing junior team members.
- Leads MI and cross-functional training initiatives; ensures MI inclusion in broader medical affairs activities.
- Capable of leading without direct line management and shows potential for people management roles.
- Operational Excellence
- Strong project management, organizational, and problem-solving skills.
- Able to manage multiple priorities in a fast-paced environment.
- Identifies opportunities for continuous improvement and drives operational excellence.
- Reviews metrics to identify data gaps and collaborates on content strategy.
- Professional Attributes
- Demonstrates Gilead’s core values and Leadership Commitments.
- High attention to detail and ability to think creatively.
- Prior experience in MI at affiliate or global level preferred.
- Previous leadership experience is an advantage.
- Advanced degree in Pharmacy, Nursing, Medicine, Life Sciences, or equivalent.
- Minimum 8 years of relevant experience, preferably in Medical Information or a healthcare/clinical setting.
- Experience in the pharmaceutical industry or with a Medical Information vendor required.
- Native French speaker with fluency in English.