After Sales Manager for Denza France

BYD

  • Courbevoie, Hauts-de-Seine
  • CDI
  • Temps-plein
  • Il y a 1 mois
Denza is the new brand from BYD. The world's largest manufacturer of electrified cars, headquartered in Shenzhen (China), is also coming to France this year with its new premium brand Denza. One of the first models of the new BYD brand is the Z9 GT shooting brake, equipped with unique technical features.As Denza enters the France market, we are looking for a passionate and hands-on After Sales Manager (France) to support the successful market entry and long-term positioning of the brand. In this role, you will take the lead in establishing Denza’s After Sales operations in France, acting as a key project manager and interface between Denza and the existing BYD After Sales and network development organization.You will be responsible for building a strong service partner network, ensuring full service readiness at launch, and managing key aftersales projects in close alignment with internal stakeholders and external partners. This position offers the unique opportunity to help shape the customer experience of a premium EV brand from the ground up, while leveraging the infrastructure and know-how of BYD – one of the world’s leading new energy vehicle manufacturers.You will report directly to the Denza director France, with a dotted line to the German and European After Sales teamFixed-term for 2 years.Key Objectives & Responsibilities:
  • Establish and manage Denza’s After Sales operations in France in strong cooperation with the network team
  • Act as the primary liaison between Denza and BYD's After Sales teams
  • Develop and manage a high-quality service partner network
  • Ensure full service readiness for market launch and beyond
  • Drive and manage cross-functional aftersales projects
  • All in close collaboration with BYD’s existing After Sales Organisation
Required Skills, Qualifications, and Experience:
  • Strong experience in automotive After Sales operations and project management
  • Excellent stakeholder management and communication skills
  • Familiarity with Frence automotive service standards and dealer/service network structures
  • Hands-on mentality with a structured, solution-oriented approach
  • Fluency in English and Frence (spoken and written)
  • Willingness to travel within France and to international locations. Approx. 50% travel
  • Valid EU Class B driver’s license required
  • Several years of relevant professional experience, preferably around 10 years
We are looking for a candidate with strong automotive After Sales experience, an entrepreneurial mindset, and the ability to build bridges between global and local teams in a fast-moving environment. with digital media and social influencers to ensure brand visibility and success.As the first overseas subsidiary of BYD group, our main focus is to provide European customers with new energy vehicles, rechargeable batteries, solar panels, energy storage systems and other new energy products, as well as related after-sales services.

BYD