IT Support Technician

Fortis Hayes

  • Boulogne-Billancourt, Hauts-de-Seine
  • CDI
  • Temps-partiel
  • Il y a 1 mois
  • Postuler facilement
Location: Boulogne-Billancourt, (just outside Paris) France.Start date: October 1st, 2025.Work pattern: 3 days a week.Contract: Long-term on an on-going basisSkills and Qualifications Required:
  • Over 24 months of work experience.
  • Advanced knowledge in computer hardware, software applications, and Microsoft OS.
  • Proficient in printer hardware, networking, wireless and VPN configurations, ticketing software, Microsoft Office & Office 365, PC/Laptop hardware and peripherals, including printers, and mobile devices.
  • Familiarity with Active Directory, Exchange, Apple OS, network and server hardware.
  • Relevant IT certifications: A+ Certification, OEM certifications (Dell, HP, Lenovo, Lexmark, IBM), CompTIA A+, MCITP, MOS.
  • Strong customer service skills, problem resolution, and ability to adhere to documented processes.
Language Requirement:
  • Fluency in French/Francais and English (written and verbal).
Equipment Provided:
  • Systems and equipment, including a PC and phone.
Ensure identified candidates can present to customer staff, monitor daily service activity effectively, and maintain high levels of service delivery.

Fortis Hayes