
Consultant, Account (Client Relationship Manager 3PL)
- France
- CDI
- Temps-plein
- Central point of contact for an assigned set of clients.
- Provides regular updates to the client and internal staff on mutually agreed upon action items.
- Monitors performance metrics as outlined in customer contracts, and reports results to client on a monthly basis.
- Works to align support services to meet client and market needs.
- Assist in the development, refinement, validation or ensure completion of all projects; manage various work plans to ensure project commitments are met on time.
- Act as point person for all contracts, fee increases, amendments, works with sales team on Requests for Proposals when received from existing client base to ensure unified messaging to client and to ensure full understanding of client needs
- Analyze program processes and make recommendations for improving efficiency, resulting in expense reduction both internally and for external clients
- Bachelors degree preferred
- Must live within 1 hour radius of LaVergne, TN for onsite visits
- Two days in office per week is required
- Ability to travel
- Proven product knowledge in business area
- Valid driver's license
- Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects
- May contribute to the development of policies and procedures
- Works on complex projects of large scope
- Develops technical solutions to a wide range of difficult problems. Solutions are innovative and consistent with organization objectives
- Completes work independently receives general guidance on new projects
- Work reviewed for purpose of meeting objectives
- May act as a mentor to less experienced colleagues
- Medical, dental and vision coverage
- Paid time off plan
- Health savings account (HSA)
- 401k savings plan
- Access to wages before pay day with myFlexPay
- Flexible spending accounts (FSAs)
- Short- and long-term disability coverage
- Work-Life resources
- Paid parental leave
- Healthy lifestyle programs