Operations Sales Manager

Everise

  • Bonifacio, Corse-du-Sud
  • CDI
  • Temps-plein
  • Il y a 1 mois
Company OverviewJoin us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the industry. Our 4.6/5 rating on Glassdoor and our shiny, growing wall of Best Place to Work awards is a testament to our investment in our culture. Through the power of diversity, we celebrate all cultures for their uniqueness and strengths. With 13 centers around the world and a robust work at home program, we believe great things happen when we work with people who think differently from us. Find a job you’ll love today!Position Purpose:We are seeking a dynamic and strategic Sales Manager to lead and scale a high-performing sales team across five countries. This role is pivotal in driving revenue goals, optimizing cross-border sales operations, and aligning regional strategies with global business objectives. The ideal candidate is a seasoned leader with a proven track record in international sales management, cultural fluency, and a passion for building cohesive, results-driven teams.Key Responsibilities
  • Leadership & Team Management
  • Lead, mentor, and develop geographically dispersed sales leaders and teams.
  • Foster a high-performance culture with clear KPIs and accountability (Conversion and enrollments).
  • Conduct regular performance reviews and insights generation/collaboration.
  • Sales Strategy & Execution
  • Develop and execute sales strategies aligned with company objectives.
  • Identify new opportunities and drive adjustments in existing action plans.
  • Monitor and analyze sales performance metrics and behaviors to optimize results.
  • Cross-Cultural Collaboration
  • Build strong relationships with regional leaders and clients.
  • Navigate cultural nuances to ensure effective communication and team synergy.
  • Coordinate with Training, CI/Quality, and operations teams to support all sales efforts.
  • Forecasting & Reporting
  • Deliver accurate reporting and forecast of conversion goals as well as enrollment targets at different levels and periods.
  • Use CRM tools and analytics to drive data-informed decisions.
  • Compliance & Risk Management
  • Ensure program, client and corporate policies.
  • Mitigate risks associated with sales operations and incentives initiated.
Qualifications:
  • Bachelor’s degree in any fields.
  • 8+ years of progressive sales experience, with at least 3 years in a leadership role managing international teams in the BPO industry.
  • Proven success in sales or enterprise sales across the BPO industry.
  • Understanding of healthcare systems, regulations (e.g., HIPAA, GDPR), and payer/provider dynamics.
  • Familiarity with medication adherence, member engagement, and other health solutions.
If you’ve got the skills to succeed and the motivation to make it happen, we look forward to hearing from you.

Everise