Genesis Trainer - Optimization Trainer in daVinci robotic-assisted surgery
Intuitive Surgical
- Lyon
- CDI
- Temps-plein
- Develop and maintain expertise in the following:
- Intuitive technology use, applications, and troubleshooting.
- Proper handling, care and use of Intuitive Instruments and Accessories.
- Cleaning and sterilization methodologies of Intuitive Instruments and Accessories.
- OR care team, Central Sterile lean methodologies best practices.
- Manage assigned territory, with Manager assistance, while effectively managing work time and schedule. Align with sales and marketing partners on delivering customized customer assistance as needed.
- Manage assigned territory, with Manager assistance, while effectively managing work time and schedule. Align with sales and marketing partners on delivering customized customer assistance as needed.
- Support integration of new Intuitive technology into OR and Central Sterile environments.
- Support Intuitive technology troubleshooting and general assistance.
- Identify and/or respond to customer complaints and ensure detailed documentation is captured in the proper business system or applications.
- Provide OR case support as needed.
- Bachelor's degree preferred, preferably in Clinical or Health Sciences, Healthcare Management, Engineering, Business Administration, Communications, or Education or equivalent experience.
- 5+ years training experience with proven experience providing training on complex topics and/or technology.
- Experience in an Operating Room and/or Sterile Processing Department environment.
- Proven ability to work effectively and drive results as part of a team.
- Excellent communication and interpersonal skills with ability to present to varying group sizes.
- Ability to excel in a high-energy, demanding environment.
- Willingness to be flexible with work hours.
- Fluent in English and French required.
- Ability to travel overnight up to 70%.
- There is a minimum expectation of 24 months in this role to be eligible for an opportunity to transition into another position within the organization.