The Customer Trust team is the face of Datadog's security organization. Members of the Customer Trust team interact directly with our customers, and translate customer security and compliance requirements into the overall Datadog information security program. You will support the sales organization in the procurement phase and ongoing vendor management program by responding to customer security questionnaires, evidence requests, and meeting with security teams from around the world to champion Datadog's security practices and procedures. You'll also work on challenging projects, make an impact, and grow as an experienced analyst.At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.What you'll do:
Partner with the sales organization to address our customers' security needs, including addressing security questionnaires and customer calls for both customers and prospects
Execute customer audits for enterprise customers by meeting with them to address security questions, review evidence requests, and discuss audit results
Assist with improving and maintaining Datadog's customer-facing security page
Collaborate across a 10-person team, as well as cross-team, and become an expert on Datadog's security practices
Analyze customer security requirements and roadmaps to help steer security features for Datadog
Who you are:
You have a BS in information security, information systems management, or computer science or equivalent experience in compliance, information security policy, information security operations and/or information security consulting
You have had exposure to:
One or more compliance frameworks (e.g., SOC 2, ISO 27001, HIPAA, PCI DSS)
Salespeople, the sales process, sales reporting, and the general nature of sales
Digital Operational Resilience Act (DORA) requirements from the perspective of an ICT third party service provider
The current privacy landscape and privacy regulations (e.g., GDPR, CCPA)
Bonus: 3rd party tools similar to Safebase, Loopio, Jira, and Salesforce
You possess the ability to independently own and manage multiple tasks and high priority projects
You are fluent in English and have exceptional written and verbal communication skills
You can effectively synthesize technical information and translate it into higher level responses
You are extremely meticulous and value correctness, knowing that your output not only represents your team, but Datadog as a whole
You are a team player who enjoys working with others
Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you're passionate about technology and want to grow your skills, we encourage you to apply.Benefits and Growth:
New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
Continuous professional development, product training, and career pathing
Intradepartmental mentor and buddy program for in-house networking
An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups)
Access to Inclusion Talks, our internal panel discussions
Free, global mental health benefits for employees and dependents age 6+
Competitive global benefits
Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.
