
Material Lab Quality Engineer (ISO17025)
- Marseille
- CDI
- Temps-plein
- Promouvoir et soutenir l’amélioration continue du laboratoire et de son LMS, en menant des projets et initiatives dédiées :
- Evaluer l’efficacité et l’adéquation de notre LMS
- Recadrer et redéfinir au besoin en fonction des contraintes actuelles
- Evaluer le niveau de satisfaction de nos clients et lancer des actions d’amélioration
- Définir et gérer la documentation et nos outils (manuels, processus, normes, formulaires, LIMS, etc.)
- Identifier et analyser les points de non-qualité (défauts, non-respect des délais, mauvaise organisation, etc.) et proposer des actions correctives et préventives aux équipes concernées.
- Animer des groupes d’analyse des causes racines et des résolution de problèmes.
- Assurer la connaissance de notre LMS auprès des équipes et soutenir leur développement des compétences.
- Réaliser les diagnostics et audits qualité internes.
- Assurer l'interface avec les organismes d'accréditation nationaux (COFRAC, DAKKS)
- Promote and support the continuous improvement of the laboratory and its LMS, leading dedicated projects and initiatives by
- Assessing the effectiveness and efficiency of our LMS
- Reframing and redefining as necessary according to current constraints
- Assessing customer satisfaction and launching improvement actions
- Define and manage our Material Lab documentation and tool landscape (manual, processes, standards, templates, LIMS…)
- Identify and analyze areas of non-quality (defects, missed deadlines, poor organization, etc.) and propose corrective and preventive actions with the involved teams.
- Lead root cause analysis and problem-solving groups
- Ensure the teams knowledge on our LMS and support the competence development of the teams
- Conduct internal quality diagnostics and audits
- Act as an interface with national accrediting bodies (COFRAC, DAKKS)
- Diplôme de 5 ans (ou équivalent) d'ingénieur qualité ou autre diplôme technique.
- Au moins une expérience internationale de 3 à 5 ans.
- Significative expérience (3-5 ans) comme responsable qualité dans un environnement de laboratoire.
- Une expérience opérationnelle en essais est un plus.
- Connaissance des concepts, outils, méthodes et normes du management de la qualité (EN9100, ISO17025).
- Rigueur, organisation et esprit analytique
- Aptitude à communiquer (à l'oral et à l'écrit) et à convaincre
- Pédagogie, diplomatie et bonnes capacités d'écoute
- Français - anglais : courant / avancé
- A 5-year diploma (or equivalent) in quality engineering or other technical diploma.
- At least 3 to 5 years of international experience.
- Dedicated experience (3-5 yrs) as a quality manager in a laboratory environment
- Operational testing experience preferred
- Knowledge of quality management concepts, tools, methods and standards (EN9100, ISO17025)
- Rigor, organized, and analytically skilled.
- Ability to communicate (orally and in writing) and to convince.
- Diplomacy, teaching and good listening skills.
- French and English: fluent/advanced.
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