Customer Support Specialist French Speaker
- Marseille
- CDI
- Temps-plein
We're hiring motivated individuals with strong communication skills to join our on-site customer service team in Lisbon. This full-time opportunity comes with a relocation package included, making your transition smooth and supported from day one.In this role, you will support customers and help deliver high-quality service in a dynamic and international environment.Your Responsibilities
- Assist customers via phone, email, and chat in French
- Handle inquiries with professionalism and empathy
- Resolve issues and guide users with provided solutions
- Work with internal teams to ensure a smooth customer experience
- French: C2
- English: B2
- Monday to Saturday (including bank holidays)
- 08:00 AM 06:00 PM (Portuguese time)
- Days off: Sunday + 1 rotational day per week
- Relocation Package (for candidates moving from outside Portugal):
- Flight reimbursement up to 400 after 6 months of employment (economy class)
- Room in a shared apartment for up to 12 months (rent 280/month, all bills included and directly deducted from salary)
- Daily meal allowance provided to support your lunch expenses
- Monthly transport support to make your commute easier
- Health Insurance: Available from day 1 (with a small monthly contribution); fully covered after 6 months of employment