Technicien de Service itinérant

Ingersoll Rand

  • Pont-Saint-Pierre, Eure
  • CDI
  • Temps-plein
  • Il y a 1 mois
Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.Intitulé de l'Emploi :
  • Technicien de Maintenance Service, Itinérant (H/F)
Localisation :
  • Alençon / Rouen
Zone d'intervention :
  • départements 14//27/28/35/41/49/53/61/76
A propos de nous :Le segment de Technologies et Services Industriels (ITS) conçoit , fabrique, commercialise et entretient une large gammes de produits de compression d'air et de gaz, de vide et de soufflage, d'équipements de tranfert de fluides, de systèmes de chargement, d'outils electriques et d'équipement de levage, sous les marques principales Ingersoll Rand, Gardner Denver, CompAir ...Ce poste est rattaché à l'activité de Service Compresseurs dédiée à la mise en service et à la maintenance de Compresseurs Industriels.Mission Principale :
  • Intervenir en cas de dysfonctionnement ou de panne afin de garantir la satisfaction du client et la pérennité des installations.
Responsabilités :Sous la responsabilité du Customer Service Manager de la Région Est, vous assurez l'installation, la mise en service et la maintenance préventive et curative de centrales d'air comprimé et de son réseau chez nos clients dans le respect et le suivi des procédures en vigueur.Vous participez à la réalisation des objectifs du service et êtes le (la) garant (e) de la satisfaction des clients sur votre région et de l'image de marque véhiculéeVous êtes le (la) garant (e) du déploiement des valeurs du groupe auprès de nos clients et de son équipe :
  • Proximité (soit l'attention portée aux clients, l'empathie, la clarté et la convivialité)
  • Professionnalisme (fiabilité et transparence, qui se traduisent par la disponibilité, la communication et l'aide proactives)
  • Réactivité (incluant notamment le temps de traitement, le service rendu et la pertinence des solutions déployées selon les besoins)
  • Image de marque de l'entreprise ;
Votre profil :
  • Vous avez idéalement une expérience dans le milieu industriel ;
  • Vous bénéficiez de solides compétences en électricité, mécanique, électromécaniques, automatismes et pneumatique et dans l'idéal du portefeuille produit (compresseurs à vis lubrifiée, OilFree et des équipements de traitement d'air) ;
  • Vous savez lire un plan et un schéma technique ;
  • Vous maîtrisez les outils informatiques indispensables à la tenue de votre poste (Pack Office, Outlook, CRM…) ;
  • Vous avez a minima des Notions d'Anglais ;
  • Vous possédez le Permis B
  • Vous êtes en mesure de vous déplacer quotidiennement pour vous rendre chez vos clients (découchages nécessaires parfois)
Compétences Clés :To successfully carry out your mission, we expect you to:
  • Organize your work week according to the schedule received from your Manager;
  • Carry out simple preventive and curative maintenance operations, according to the instructions received, in compliance with the company's safety rules and those in force on customer sites (Prevention Plan);
  • Carry out tests and trials on the revised equipment to ensure that it is working properly;
  • Analyze technical problems with the help of key technicians and inform customers, if necessary, write expert reports;
  • Provide a prevention, information and recommendation service to customers;
  • Repair or replace faulty system components
  • Offer and/or promote sales of services, parts and materials to customers.
  • Send the administrative documents requested from you (Prevention Plan, intervention report, KPI, etc.);
  • Provide basic knowledge of our products to customers;
  • Carry out your tasks in compliance with legal and internal safety rules;
  • Register equipment in manufacturers' extended warranty programs and monitor all procedures required for a request for warranty support (photo, breakdown description, measurements, etc.) allowing acceptance of the latter.
To succeed, you will need:
  • Knowing how to work in a team with kindness, perspective, accuracy,
  • Have a sense of customer service,
  • Know how to work in good harmony with other departments,
  • Have good interpersonal skills, very good contact,
  • Have analytical and synthesis skills,
  • Be organized, have a sense of priorities,
  • Be autonomous and responsive in your decision-making, actions and responses,
  • Be comfortable with IT tools
What we offer:
  • Internal mobility and development within the group
  • Social Benefits: Mutual Insurance, CSE Social Works, distribution of free shares, etc.
  • 12 days of “RTT” per year
  • Restaurant vouchers
  • A friendly working environment
If you want to take on new challenges, change your environment and if you think that your profile is in line with our research, join us!An integration process will allow you to gradually take up your position and benefit from excellent internal development prospects.Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit www.IRCO.com.Special AccommodationIf you are a person with a disability and need assistance applying for a job, please .Lean on us to help you make life betterWe think and act like owners.We are committed to making our customers successful.We are bold in our aspirations while moving forward with humility and integrity.We foster inspired teams.Bicycle rights prism poutine austin. Drinking vinegar gluten-free iceland, typewriter farm-to-table selfies XOXO food truck four loko.Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request and a member of our team will contact you.

Ingersoll Rand