Supply Operations Coordinator

• Inventory and stock Management for Clinical Studies

• Develop and implement appropriate digital tools to support internal (SAP) and external inventory management (connected to subcontractor data/systems)
• Coordinate information from the forecast planning stage through to stock updates, including updates following product destruction,
• Analyse inventories and coordinate appropriate actions to optimize them, implement tools to monitor any risk of stock out (internal and external clinical studies)
• Perform and maintain regular valuation of internal and external inventories,
• Ensure communication of inventories are made to ensure alignment with clinical requirement and needs, CDMO management and internal packaging teams

• Order Management for all Clinical Studies

• Manage all orders (SAP, K2, Ariba) required for clinical study supply: packaging materials, semi-finished products, finished products/Comeds as needed,
• Ensure delivery timelines and quality with suppliers and manufacturing sites,
• Organize the selection of secondary packaging suppliers and coordinate documentation and contract management,
• Set-up supplier/management site follow-up meetings and tools (Business Review Meetings, KPIs, etc…)
• Propose or advice on kit design solutions that meet clinical/regulatory requirements and technical constraints of clinical packaging, in collaboration with packaging suppliers,
• Launch and monitor the execution of Internal Manufacturing Orders in SAP (internal clinical studies) in alignment with Planning and Packaging Supervisors
• Coordinate the release of finished products according to the defined standard timelines and ensure Ready to distribute date
• Act as a single Supply Operations point of contact in GCS for clinical studies (internal and external) in close collaboration with other relevant functions : GCS Projects managers, Forecasters, TechOps, Manufacturing sites, CDMO, material packaging suppliers…
• Act as a back-up for the Planning Supervisor
• Handle quality events (deviations, change controls, claim) within the defined timelines and expected quality standards, and propose appropriate corrective actions and preventive actions in collaboration with suppliers and/or manufacturing sites,
• Conduct regular benchmarking of technical innovations related to clinical kit packaging and labelling through CDMOs or suppliers,
• Support or provide the relevant trainings (SAP system particularly)

• Continuous improvement

• Promote and support continuous improvement within the team by proposing the implementation of a sustainable framework that provides visibility on actions completed, in progress and upcoming,
• Assess and map existing processes and propose proactive improvements to prepare for the SAP transformation (digitalization, automation, etc.).
• Contribute to the monitoring and enhancement of operational performance through the implementation of KPIs,
• Master and utilize continuous improvement tools, in alignment with those provided by the Corporate Excellence team,
• Act as an expert for team members in the use of these tools (SAP, PowerBI, Sharepoint…)

• QEHS Responsibilities

• Comply with applicable Good Practices (GMP, GDP, etc) and environment, Health & Safety rules through adherence to site procedures

• CSR Responsibilities

• Apply and actively contribute to Ipsen’s Corporate Social Responsibility initiatives by proposing and supporting actions aligned with the company’s sustainability goals

• Analytical mindset: Capable of observing and identifying patterns for improvement
• Innovation: Identifies and promotes the development of new processes and tools to enhance performance
• Team spirit: Ability to foster teamwork and collaboration
• Adaptability: Skilled in managing fast paced and complex situations
• Large autonomy in day-to-day Ops and activity follow up
• Ability to embrace and manage changes

• 3 to 5 years of experience in an equivalent position in the Pharmaceutical Industry (R&D or Industrial Production)
• Knowledge of the Quality and Regulatory Environment related to Pharmaceutical and/or Clinical Activities (GxP)
• Expertise in supply tools: SAP or other MRP

• Pack office expertise & advanced excel level
• Experience with quality management tools in Pharma (Trackwise, Quality Connect or equivalent)
• Mastery of digitization tools (Power BI, Teams, SharePoint, Visio, IRT, TimelinePro, etc.)

• Bac+3 specialized in Supply Management

• Bac +5: Engineer or pharmacist in the Pharmaceutical Industry specialized in Supply Management
• Experience in Supply Chain planning and execution
• Experience managing multiple projects at once and packaging vendors

• French: fluent
• English: fluent

Ipsen