Job DescriptionL'activité du groupe Danfoss (42 000 collaborateurs, présent dans le monde entier) se définit dans la maîtrise du chauffage, du conditionnement d'air, de la réfrigération et des contrôles de process dans l'industrie. Danfoss conçoit et distribue des produits assurant le bon fonctionnement et la pérennité des éléments de confort.Au sein de notre division Commercial Compressors, nous recherchons Un(e) Gestionnaire Service Client (F/H). Poste basé à Trévoux (01).#LI-AG1Job ResponsibilitiesVos principales missions seront de :Assurer la prise de commandeAssurer la satisfaction client en répondant à l'ensemble des demandesAnticiper et réduire les retards de livraisonSavoir challenger les demandes d'amélioration des client (Quantité, Coût, délai)Traiter et suivre les retours de marchandises, les litiges clients de la création de la fiche avarie àsa clôtureBackground & SkillsBac + 2 Techniques de commercialisation / Relation ClientsAnglais niveau B1 minimumMinimum 3 ans d'expérience sur un poste similaireConnaissances SAPEmployee BenefitsRejoindre Danfoss, c'est rejoindre un groupe qui propose de nombreux avantages à ses collaborateurs :La convention collective de la métallurgieUn salaire attractif, avec un 13e moisUn bonus annuel sur les résultatsUne prime de vacances de 960€Une participationAccord Télétravail (jusqu'à 2 jours par semaine)Une indemnité de transportUne carte restaurant (9,60€ par jour)PERCO / PEE avec abondementEtc.Danfoss - Engineering TomorrowAt Danfoss, we are engineering solutions that allow the world to use resources in smarter ways - driving the sustainable transformation of tomorrow. No transformation has ever been started without a group of passionate, dedicated and empowered people. We believe that innovation and great results are driven by the right mix of people with diverse backgrounds, personalities, skills, and perspectives, reflecting the world in which we do business. To make sure the mix of people works, we strive to create an inclusive work environment where people of all backgrounds are treated equally, respected, and valued for who they are. It is a strong priority within Danfoss to improve the health, working environment and safety of our employees.Following our founder's mindset “action speaks louder than words”, we set ourselves ambitious targets to protect the environment by embarking on a plan to become CO2 neutral latest by 2030.Danfoss is an EO employer and VEVRAA Federal Contractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other protected category.Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification.Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off- and on-highway equipment. We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities.Our innovative engineering dates back to 1933. Danfoss is family-owned, employing more than 42.000 people, serving customers in more than 100 countries through a global footprint of 95 factories.Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification.Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off- and on-highway equipment. We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities.Our innovative engineering dates back to 1933. Danfoss is family-owned, employing more than 42.000 people, serving customers in more than 100 countries through a global footprint of 95 factories.
