IT Support Technician
Fortis Hayes
- Boulogne-sur-Mer, Pas-de-Calais
- CDI
- Temps-partiel
- Over 24 months of work experience.
- Advanced knowledge in computer hardware, software applications, and Microsoft OS.
- Proficient in printer hardware, networking, wireless and VPN configurations, ticketing software, Microsoft Office & Office 365, PC/Laptop hardware and peripherals, including printers, and mobile devices.
- Familiarity with Active Directory, Exchange, Apple OS, network and server hardware.
- Relevant IT certifications: A+ Certification, OEM certifications (Dell, HP, Lenovo, Lexmark, IBM), CompTIA A+, MCITP, MOS.
- Strong customer service skills, problem resolution, and ability to adhere to documented processes.
- Fluency in French/Francais and English (written and verbal).
- Systems and equipment, including a PC and phone.